Refund Policy

Our Refund &  Return Policy
Important Note: To maintain the highest standards of food safety, health, and hygiene, all food and beverage items on Pickitup. are non-returnable.

Why we do this:
Because we specialize in premium, imported consumables, we must guarantee that every product leaving our warehouse is stored under strict temperature and quality controls. Once a product leaves our custody, its storage conditions cannot be verified. To ensure that every single customer receives 100% safe, authentic, and untampered products, we cannot accept returns or put items back into inventory.

Damages & Issues
Your satisfaction is everything to us. While we don't accept standard returns, we absolutely protect your purchase:
•If your order arrives damaged, leaked, or incorrect, please reach out to our support team within 24 hours of delivery.
•Simply send us a clear photo or video of the damaged box and items at hello@pickitup.world / +91 856789-2266 .
•We will immediately review it and issue a replacement or a full refund for the affected items.